BOOKING PROCESS:
Our lettering calendar fills up quickly, so please allow enough time to have your envelopes completed. Invitations should be sent out at least 6-8 weeks before your wedding, you should have your calligrapher booked at least 2-5 months before your wedding. All orders are required to complete a contract. Please note that there is a non-refundable retainer due at the time of booking to reserve our services. Submitting a Calligraphy Contract without a retainer does not book your desired completion date. Lettering by Beth Ann will not hold your desired date for you after 7 days of failure to pay retainer fee. After 7 days, Lettering by Beth Ann will book your desired completion date to the next inquiry who would like that date.
PAYMENT/ REFUNDS:
We proudly accept Cash or Check. If you are paying with a check, payment will be due before any work begins on your order. There will be a $35.00 fee for any returned checks. Cash payment is required before delivery/shipment of your order. Due to the nature of our handwritten work, there are no refunds. We want you to be happy with our work. Should there be any mistakes on our part with your order, contact us immediately to have your envelope(s), place cards, etc. redone at no charge.
RUSH ORDERS AND DEADLINES:
If materials are not received on time by the client, the promised delivery date is void. There is a $50.00 rush fee added to orders that need to be completed before the quoted completion date, if the time is allowed.
MATERIALS AND POSTAGE:
Addressing prices do not include paper and envelopes. The client will be responsible for supplying all materials unless discussed prior. If you need assistance with ordering envelopes or place cards, please don't hesitate to ask! We do make place cards/tent cards/table signage/signs/tags, etc. if desired. We will supply the card stock to make them.
For postage pricing please contact your local post office. Most invitation envelopes require a return address to be mailed and require a stamp. It is best to take a fully stuffed envelope with all that you intend to send to your guest and have it weighed for exact postage pricing.
Our lettering calendar fills up quickly, so please allow enough time to have your envelopes completed. Invitations should be sent out at least 6-8 weeks before your wedding, you should have your calligrapher booked at least 2-5 months before your wedding. All orders are required to complete a contract. Please note that there is a non-refundable retainer due at the time of booking to reserve our services. Submitting a Calligraphy Contract without a retainer does not book your desired completion date. Lettering by Beth Ann will not hold your desired date for you after 7 days of failure to pay retainer fee. After 7 days, Lettering by Beth Ann will book your desired completion date to the next inquiry who would like that date.
PAYMENT/ REFUNDS:
We proudly accept Cash or Check. If you are paying with a check, payment will be due before any work begins on your order. There will be a $35.00 fee for any returned checks. Cash payment is required before delivery/shipment of your order. Due to the nature of our handwritten work, there are no refunds. We want you to be happy with our work. Should there be any mistakes on our part with your order, contact us immediately to have your envelope(s), place cards, etc. redone at no charge.
RUSH ORDERS AND DEADLINES:
If materials are not received on time by the client, the promised delivery date is void. There is a $50.00 rush fee added to orders that need to be completed before the quoted completion date, if the time is allowed.
MATERIALS AND POSTAGE:
Addressing prices do not include paper and envelopes. The client will be responsible for supplying all materials unless discussed prior. If you need assistance with ordering envelopes or place cards, please don't hesitate to ask! We do make place cards/tent cards/table signage/signs/tags, etc. if desired. We will supply the card stock to make them.
For postage pricing please contact your local post office. Most invitation envelopes require a return address to be mailed and require a stamp. It is best to take a fully stuffed envelope with all that you intend to send to your guest and have it weighed for exact postage pricing.